Department: Human Resources
Reports To: HR Manager

Position Summary:

Essential Duties and Responsibilities:

• Recruitment and Staffing:
• • Manage the full recruitment lifecycle for operational and middle-level positions, including sourcing, screening, interviewing, and onboarding.
  • Develop and maintain strong relationships with staffing agencies to source qualified candidates for temporary and permanent positions.
  • Evaluate staffing agency performance and negotiate contracts to ensure cost-effectiveness and quality service.
  • Conduct background checks and reference checks on potential hires.
  • Coordinate and participate in job fairs and recruitment events.
• Staff Agency Management:
• • Serve as the primary point of contact for staffing agencies, providing guidance and support as needed.
  • Manage the onboarding and offboarding process for temporary staff, ensuring compliance with company policies and legal requirements.
  • Track temporary staff hours and approve timesheets.
  • Monitor and address performance issues with temporary staff.
• Benefits Administration:
• • Administer compensation and benefits programs, ensuring they are competitive and aligned with market trends.
  • Conduct salary benchmarking and participate in compensation surveys.
  • Manage employee benefits enrollment and administration, including health insurance, retirement plans, and other employee perks.
• Performance Management:
• • Administer employee benefits programs, including health insurance, retirement plans, life insurance, and other employee perks.
  • Assist employees with benefits enrollment and questions.
  • Process benefits-related paperwork and maintain accurate records.
  • Coordinate with benefits providers to resolve issues and ensure timely processing of claims.
  • Conduct open enrollment meetings and provide benefits education to employees.
• Employee Relations:
• • Serve as a point of contact for employee relations issues, providing guidance and support to employees and managers.
  • Investigate and resolve employee complaints and grievances.
  • Promote a positive and inclusive work environment.
• HR Compliance:
• • Ensure compliance with all applicable federal, state, and local labor laws and regulations.
  • Maintain accurate employee records and HR documentation.
  • Assist with HR audits to identify areas of non-compliance and implement corrective actions.
• Performance Management:
• • Assist with the performance appraisal process, providing guidance and support to managers and employees.
  • Track employee performance and identify areas for improvement.
  • Assist with the development and implementation of performance improvement plans.
• Training and Development:
  • Assist with the development and delivery of training programs to enhance employee skills and knowledge.
  • Track employee training participation and maintain training records.
• HRIS Management:
• • Maintain accurate employee data in the HRIS system.
  • Generate reports from the HRIS system as needed.
  • Assist with HRIS system upgrades and implementations.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Minimum of 5-7 years of progressive HR experience, with at least 1 year in a staffing agency management.
• Experience recruiting for operational and middle-level positions.
• Strong knowledge of HR principles, practices, and legal regulations.
• Experience administering employee benefits programs.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in HRIS systems and Microsoft Office Suite.

Skills:

• Recruiting
• Staffing Agency Management
• Benefits Administration
• Employee Relations
• HR Compliance
• Communication (written and verbal)
• Interpersonal Skills
• Organizational Skills
• Problem-Solving
• HRIS Proficiency
• Bilingual in English and Mandarin or Spanish preferred.