Foxconn Industrial Internet - FII

RMA Assistant Quality Engineer (G-Project)

Houston, TX - Full Time

Are you someone who enjoys solving problems, digging into data, and figuring out why things fail? As an Assistant Quality Engineer (RMA), you’ll play a key role in improving product quality by investigating returned products, working with global suppliers, and turning insights into real improvements.

This is a great opportunity to grow your career in quality engineering while gaining hands-on experience in failure analysis, supplier collaboration, and continuous improvement.

What You’ll Do

  • Manage RMA processes and track returned materials from start to finish
  • Investigate product failures and coordinate analysis with suppliers
  • Identify defect trends and help drive corrective actions
  • Develop KPIs, reports, and dashboards to support quality decisions
  • Collaborate with engineering, production, and suppliers to improve product reliability
  • Support continuous improvement and quality initiatives

What We’re Looking For

  • Education: Secondary education required; technical or engineering degree/diploma preferred
  • 2+ years of experience in quality, RMA, manufacturing, or a related field
  • Strong problem-solving mindset and curiosity about root cause analysis
  • Comfortable working with data and reporting tools (Excel required)
  • Strong communication and teamwork skills
  • Organized, detail-oriented, and adaptable in a fast-paced environment
  • English proficiency is an advantage

Why You’ll Love This Role

  • Real impact: Your work directly improves product quality and customer satisfaction
  • Skill development: Build expertise in failure analysis, supplier quality, and data-driven decision-making
  • Cross-functional exposure: Work closely with engineering, production, and global partners
  • Career growth: Strong foundation for progressing into Quality Engineer roles
Apply: RMA Assistant Quality Engineer (G-Project)
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1. Are you legally authorized to work in the United States?*
2. Do you require sponsorship now or would you require it in the future? If so, please explain.*
3. What are your salary expectations for this role?*
4. Are you open to relocating if the position requires it?*
5. How many years of experience do you have in Quality, RMA, Manufacturing, or a related field?*
6. Have you used any quality or tracking systems (e.g., Windchill or similar platforms)*
7. What is your level of experience with Excel for reporting or data analysis?*
8. Are you able to work in a role that involves detailed data tracking, reporting, and follow-up activities*
9. Are you comfortable communicating with suppliers and cross-functional teams to resolve quality issues?*
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