Provide front-line technical support for automated production lines, robotics, and material-handling systems. Assist Automation Engineers in maintaining reliable system performance through recipe setup, HMI diagnostics, preventive maintenance, and coordination with Production, Maintenance, and Quality teams.
RESPONSIBILITIES:
Monitor line performance, respond to alarms and stoppages, and restore safe material flow and throughput.
Perform first-response troubleshooting of PLCs, HMIs, sensors, actuators, and cabling; escalate complex issues to Automation Engineers.
Support recipe setup, testing, and validation for product changeovers and ensure compliance with approved parameters.
Verify proper operation of robotic systems, conveyors, and automated load/unload sequences (AMR/RGV).
Conduct preventive inspections and routine maintenance on automation components (I/O modules, VFDs, HMIs, sensors).
Maintain accurate documentation of system faults, repairs, and PM findings.
Assist in implementing software and firmware updates as directed by Automation Engineering.
Support FAT/SAT testing, commissioning, and integration activities for new automation installations.
Participate in root cause analysis (RCA) for recurring downtime events.
Maintain organized backup files, version logs, and configuration documentation.
Collaborate closely with Maintenance and Production to ensure minimal disruption and consistent operation.
Provide feedback and recommendations for improving equipment reliability and operator usability.
Train operators on proper HMI operation, alarm acknowledgment, and recovery procedures.
QUALIFICATIONS:
Education:
Technical diploma/certificate in mechatronics, industrial maintenance, or related field; or equivalent experience.
Experience:
2+ years in automated manufacturing, machine maintenance, or controls support environment (assembly, packaging, or process automation preferred).
Experience working with sensors/actuators, basic pneumatics, mechanical assemblies, and line resets.