Quality Manager, SMT/Test/Assembly/Mandarin Speaking(A Group MLB QA 01)-Houston,TX
Houston, TX
Full Time
Experienced
Purpose of the position
We are seeking a proactive, hands-on Quality Manager to lead and scale quality assurance efforts in our consumer electronics manufacturing startup. the QA Manager will lead the Quality Assurance team to ensure product/service excellence by establishing robust quality standards, optimizing testing processes, and driving continuous improvement. This role requires a blend of technical expertise, leadership, and cross-functional collaboration to maintain compliance and customer satisfaction.
Duties and Responsibilities
Updated: June 2025
Skills
We are seeking a proactive, hands-on Quality Manager to lead and scale quality assurance efforts in our consumer electronics manufacturing startup. the QA Manager will lead the Quality Assurance team to ensure product/service excellence by establishing robust quality standards, optimizing testing processes, and driving continuous improvement. This role requires a blend of technical expertise, leadership, and cross-functional collaboration to maintain compliance and customer satisfaction.
Duties and Responsibilities
- Quality Management System
- Develop, implement, and maintain Quality Management System in compliance with ISO 9001, AS9100, IPC and other relevant industry standards.
- Build and implement scalable quality assurance policies tailored to consumer electronics manufacturing processes.
- Team Leadership & Collaboration
- Recruit, coach, and develop employees to strengthen work force.
- Manage and mentor QE/QC teams, ensuring efficient task allocation and performance.
- Quality Monitoring& Improvement
- Serve as the primary point of contact for quality issues, including customer feedback, process quality, supplier quality.
- Monitor quality metrics throughout the product lifecycle, analyze defect trends and implement corrective/preventive actions.
- Work closely with engineering and production teams to identify root causes of defects and variability; implement corrective and preventive actions (CAPA).
- Lead technology evaluation and develop long term intelligent solutions for quality improvement.
- Compliance &Audits
- Lead inspections and hands-on quality audits of raw materials, in-process components, and finished magnetic products to ensure compliance with design and performance requirements.
- Report on Quality Management System (QMS) performance and drive continual improvement initiatives.
- Customer Service
- Ensure rapid resolution of customer complaints and internal quality concerns.
- Handling of customer complaints, providing communication to customer, maintain appropriate records, determine disposition of hold items, establish acceptable hold levels
- Quality Culture &Reporting
- Train teams on quality standards and best practices to faster a culture of excellence.
- Report key quality KPIs (e.g. Material On Line Fail Rate, OQC Rejected rate, Quality alert) to senior management.
- Bachelor’s degree in Engineering, materials science, manufacturing, or a related field.
- Minimum of 6 years of experience in quality management within a manufacturing environment, preferably with experience in consumer electronic manufacturing industries.
- Strong knowledge of ISO9001, AS9100, or other quality management systems.
- Experience with statistical process control (SPC), failure mode and effects analysis (FMEA). And root cause analysis.
- Excellent communication, problem-solving, and leadership skills.
- Direct reports: 9 quality engineers.
- Indirect supervision: 25+ total plant staffs.
- Office-based role, fast-paced work environment
- Overtime and weekend hours may be required to meet project schedules
Updated: June 2025
Skills
- Ability to have Bilingual in Mandarin and English, proficiency in Spanish is a plus.
- Ability to have Strategic mindset, Builds effective teams, Balances stakeholders, Global perspective, Customer focus.
- Ability to monitor and evaluate product quality, and plan for continuous improvement.
- Ability to analyze and resolve problems, as well as good skills in communication and negotiation with departments & customers.
- Strong leadership, organization, and communication skills.
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