Security Receptionist (G-Project)

Houston, TX

Full Time

Entry Level

The Receptionist plays a key role in ensuring the smooth operation of the Security Department. This role involves welcoming and registering employees, visitors, and guests, issuing access cards, supporting security operations, and maintaining strict confidentiality in all security matters.

Key Responsibilities

Front Desk Operations: Greet and assist individuals arriving at the personnel entrance. Manage entry and exit of employees, visitors, and guests. Issue access cards and permits, and ensure accurate record-keeping of all processes.
Key and Access Management: Maintain an up-to-date record of all keys and security access cards. Issue and retrieve keys in accordance with security procedures.
Phone Management: Answer incoming calls and direct them to the appropriate personnel using internal directories.
Locker Management: Maintain records of safe deposit lockers and manage locker key issuance and retrieval.
Electric Vehicle Charging Support: Manage electric vehicle charging cards, initiate and stop charging operations as required, and maintain documentation of usage.
Document Handling: Organize, maintain, and store documents and forms generated during daily operations. Prepare forms and maintain organized filing systems.
Substitution: Provide limited backup support for the Security Administrator role when needed.
Other Security Tasks: Perform additional security-related duties as assigned by supervisors, including verifying corporate vehicle permits, performing inspections, and ensuring compliance with applicable regulations.

Authority & Accountability

Work under the direct supervision of the Security Manager.
Maintain strict confidentiality; no information may be shared without authorization.
Follow instructions from the Security Manager and Security Supervisor only.

Required Qualifications & Skills

Education & Experience

High school diploma or equivalent
English communication skills (basic to intermediate)
Proficiency in MS Office (Word, Excel, Outlook)

Primary Skills

Strong communication and interpersonal skills
Accuracy, attention to detail, and organizational skills
Ability to work independently
Strong problem-solving skills

Secondary Skills

Reliability and adherence to rules and procedures
Teamwork and adaptability

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1. Are you legally authorized to work in the United States?*

2. Do you require sponsorship now or would you require it in the future? If so, please explain.*

3. What are your salary expectations for this role?*

4. Are you open to relocating if the position requires it?*

5. Describe your experience handling front desk or reception duties.*

6. How comfortable are you with using office software such as Word, Excel, and Outlook?*

7. Have you ever managed keys, access cards, or sensitive documents? If yes, how did you ensure accuracy?*

8. How do you prioritize tasks when you have multiple responsibilities at the same time?*

9. How would you respond if a visitor repeatedly refused to follow the access procedures?*

10. How would you handle a situation where someone asks for access or information, they are not authorized to receive?*

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