IT System Administrator (P9 / IB4)

Houston, TX
Full Time
Mid Level
PURPOSE AND SCOPE
  • The purpose of this document is to determine the job of IT system administrators
  • This Policy applies to the Information Technology Department
DEFINITIONS
  • This document describes the roles and responsibilities of a system administrator.
GENERAL.
  • A System Administrator is a professional who plays an important role in maintaining organizational policies to ensure the integrity of computer systems. A system administrator ensures that the technology infrastructure runs smoothly and efficiently while meeting company requirements.

 RESPONSIBILITIES
  • Meeting with supervisor to discuss system needs/improvements.
  • Managing Windows, Linux, or Mac systems
  • Troubleshooting operating system issues.
  • Group policy and Active Directory management
  • Training staff on newly deployed group policies and or software systems.
  • Fixing hardware and software issues related to system admin.
  • Managing/maintaining a virtual environment
  • Creating/managing/maintaining virtual machines/servers
  • Managing/maintaining physical servers
  • Backup and restore systems as needed
  • Maintaining server rooms organized and clean
  • Maintaining Monitoring systems (Zabbix, Graylog, etc.)
  • Monitoring systems for failures
  • Manage and support systems through MDM
  • Manage and support endpoints/anti-virus software
  • Manage and maintain inventory
  • Managing system administrator-related projects
  • Creating/Maintaining documentation for Procedures, Policies, Forms.
REQUIREMENTS
  • Career
  1. Bachelor's degree in computer science or related field.
  2. In-depth knowledge of operating systems, Windows, Linux and Mac
  3. Strong troubleshooting skills
  4. Good network understanding.
  5. Familiarity with hardware
  6. Knowledge about OS upgrade/downgrade
  7. Cybersecurity sense.
  8. Strong data backup/recovery knowledge
  9. Strong Group Policy management understanding
  10. Scripting knowledge
  11. Good project management understanding
  12. Excellent communication skills
  • Personal
  1. Sense of urgency
  2. Sense of responsibility
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