Operation Program Manager (EPDII)
Location: San Jose/Sunnyvale (EPD II)   
Business Unit: CESBG   
Job Classification: Exempt   

Summary
This position manages operational projects, ensuring alignment with the program model while focusing on optimizing production processes, mitigating risks, and improving overall operational efficiency. This is an on-site role, and physical presence at the facility is required to effectively perform the job responsibilities. 

Key Responsibilities

• Develop and maintain production schedules to meet customer demand, optimizing production capacity and minimizing downtime.
• Coordinate production plans with relevant departments (e.g., procurement, engineering, and logistics) to ensure timely delivery and fulfillment of customer orders.
• Monitor inventory levels, ensure the availability of materials, and prevent overstock or stockouts.
• Analyze production performance, identify bottlenecks, and implement corrective actions to ensure production efficiency.
• Collaborate with suppliers to ensure timely delivery of raw materials and components.
• Manage and update production schedules based on changes in customer orders, production delays, or material shortages.
• Ensure that production processes comply with quality, cost, and delivery targets.
• Support the fulfillment process by overseeing packaging, shipping, and delivery schedules to meet customer deadlines.
• Maintain accurate records of production schedules, inventory levels, and fulfillment status, generating reports for management.
• Continuously evaluate and improve production planning and fulfillment processes to drive efficiency, cost savings, and customer satisfaction.

• Proficiency with ERP software and production planning tools.
• Strong understanding of inventory management, lead times, and manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work in a dynamic, high-pressure environment.
• Strong commitment to meeting deadlines and achieving production goals.
• Mandarin proficiency is a plus but not required.

• Bachelor's degree in Supply Chain Management, Operations Management, or a related technical discipline.
• 3-5 years of experience in production planning, scheduling, and fulfillment in a manufacturing or supply chain environment.

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.