Service Project Manager_Austin, TX
Austin, TX
Full Time
Mid Level
I. Job Summary
We are seeking an experienced Service Project Manager to join our dynamic team. The
ideal candidate will possess a unique blend of project management expertise, a deep
understanding of service-oriented environments, and strong leadership skills. This role is
instrumental in ensuring the successful delivery of high-quality services to our clients,
meeting both project and client expectations.
II. Key Responsibilities
III. Qualifications
V. Key Competencies
V. Benefits
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice.
We are seeking an experienced Service Project Manager to join our dynamic team. The
ideal candidate will possess a unique blend of project management expertise, a deep
understanding of service-oriented environments, and strong leadership skills. This role is
instrumental in ensuring the successful delivery of high-quality services to our clients,
meeting both project and client expectations.
II. Key Responsibilities
- Project Planning and Execution: Develop and manage project plans, including scope, objectives, deliverables, schedules, and budgets. Ensure timely completion of projects within budget constraints.
- Client Relationship Management: Act as the primary point of contact for clients throughout the project lifecycle. Foster strong, long-term client relationships and ensure client satisfaction.
- Team Leadership: Lead cross-functional project teams, providing direction, support, and guidance. Promote a collaborative and productive team environment.
- Quality Assurance: Implement and oversee quality control processes to ensure the highest level of service delivery. Identify and address any potential issues or risks promptly.
- Resource Management: Allocate resources effectively and efficiently, ensuring optimal utilization of team members and other project assets.
- Reporting and Documentation: Prepare regular project status reports, documentation, and presentations for stakeholders. Maintain accurate and up-todate project records.
III. Qualifications
- Education: Bachelor's degree in Project Management, Business Administration, or a related field. PMP certification is a plus.
- Experience: Minimum of 5 years of experience in project management, preferably in a service-oriented environment. Proven track record of successfully managing complex projects.
- Skills: Strong leadership and interpersonal skills, excellent communication and negotiation abilities, proficiency in project management software (e.g., MS Project, Asana), and solid understanding of project management methodologies.
V. Key Competencies
- Analytical Thinking: Ability to analyze complex problems and develop effective solutions.
- Adaptability: Flexibility to adapt to changing priorities and project requirements.
- Client-Focused: Dedicated to understanding and addressing client needs and expectations.
- Detail-Oriented: Meticulous attention to detail to ensure the accuracy and completeness of project deliverables.
V. Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Professional development opportunities.
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice.
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