Automation Support Engineer / Controls Technician (IB4)
Houston, TX
Full Time
Experienced
JOB FUNCTION:
Provide front-line technical support for automated production lines, robotics, and material-handling systems.
Assist Automation Engineers in maintaining reliable system performance through recipe setup, HMI diagnostics, preventive maintenance, and coordination with Production, Maintenance, and Quality teams.
RESPONSIBILITIES:
QUALIFICATIONS:
Education:
Experience:
Provide front-line technical support for automated production lines, robotics, and material-handling systems.
Assist Automation Engineers in maintaining reliable system performance through recipe setup, HMI diagnostics, preventive maintenance, and coordination with Production, Maintenance, and Quality teams.
RESPONSIBILITIES:
- Monitor line performance, respond to alarms and stoppages, and restore safe material flow and throughput.
- Perform first-response troubleshooting of PLCs, HMIs, sensors, actuators, and cabling; escalate complex issues to Automation Engineers.
- Support recipe setup, testing, and validation for product changeovers and ensure compliance with approved parameters.
- Verify proper operation of robotic systems, conveyors, and automated load/unload sequences (AMR/RGV).
- Conduct preventive inspections and routine maintenance on automation components (I/O modules, VFDs, HMIs, sensors).
- Maintain accurate documentation of system faults, repairs, and PM findings.
- Assist in implementing software and firmware updates as directed by Automation Engineering.
- Support FAT/SAT testing, commissioning, and integration activities for new automation installations.
- Participate in root cause analysis (RCA) for recurring downtime events.
- Maintain organized backup files, version logs, and configuration documentation.
- Collaborate closely with Maintenance and Production to ensure minimal disruption and consistent operation.
- Provide feedback and recommendations for improving equipment reliability and operator usability.
- Train operators on proper HMI operation, alarm acknowledgment, and recovery procedures.
QUALIFICATIONS:
Education:
- Technical diploma/certificate in mechatronics, industrial maintenance, or related field; or equivalent experience.
Experience:
- 2+ years in automated manufacturing, machine maintenance, or controls support environment (assembly, packaging, or process automation preferred).
- Experience working with sensors/actuators, basic pneumatics, mechanical assemblies, and line resets.
- Strong mechanical/electrical troubleshooting; safe LOTO practices.
- Proficient with hand tools, multimeters, and basic measurement tools; reads simple electrical/mechanical prints.
- Comfortable working via HMI/front-end (acknowledging alarms, verifying I/O states).
- Reliable documentation habits; clear communication with Engineers, Production, and Quality.
- Clear verbal/written communication; organized task and time management.
- Strong teamwork and cross-department collaboration skills.
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